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Contact us

We are here to answer your questions..

Our friendly and approachable team is always on hand to help make your stay as smooth and enjoyable as possible. Whether you have questions about your room, need help with a special request, or would like assistance with booking or local recommendations, we’re here to help—just ask!

Get in touch

Frequently asked questions...


What types of rooms do you offer?
We offer a range of en suite rooms to suit all needs, including single, twin, double, triple, family, and deluxe options. Our deluxe rooms offer extra comfort, with one featuring a luxurious spa bath.
Is WiFi available in the rooms?
Yes, free WiFi is available throughout the hotel, including all guest rooms.
Are your rooms en suite?
Yes, all our rooms come with private en suite bathrooms.
Do you provide tea and coffee facilities?
Absolutely. Every room includes complimentary tea and coffee-making facilities.
Is breakfast included in the room rate?
Breakfast is not included as standard, but it can be added to your booking or purchased during your
stay.
Do the rooms have TVs?
Yes, all rooms come with a TV for your entertainment.
Is daily housekeeping provided?
Housekeeping is provided every day except Sundays.
Are there accessible rooms available?
Please contact us directly to discuss accessibility needs. We’ll do our best to accommodate your requirements.
Do you allow pets?
Unfortunately, we do not allow pets at the hotel, with the exception of registered assistance animals.
What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is by 11:00 AM.
Is parking available?
We have limited parking at the rear of the hotel. Additional free parking is available just 50 metres away at Tylers Ride Car Park, opposite the police station.
Do you have smoking rooms?
No, all rooms at The Oakland Hotel are non-smoking.

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